Refund and Returns Policy

Refund and Returns Policy

Tangible Products

You may request an exchange or refund within 14 days of receiving any product that is not defined as a digital/downloadable product.

Digital/Downloadable Products

Digital products are deemed “used” after download or opening. This includes all downloadable purchases made on, as well as software that has been ordered in the form of physical media (e.g. LSMC license keys/USB flash drives). These products are non-refundable or exchangeable. Since software can be copied, and we can never be 100% certain that a license key has been discarded, there is a strict no refund policy on these items.

Receiving Digital Products

Download links will be accessible after checkout. If you complete a purchase using PayPal, please wait to be redirected to the checkout page after completion of the transaction.

If you do not receive the digital product link upon purchasing, you can immediately contact us at [email protected] with your transaction/payment details.